RECOVERYBENCH
Planning / BUYING GUIDE

Ten questions to send before paying a deposit

A reusable checklist for a more useful supplier quote.

Research checked 24 September 2026 · Recovery Bench editorial desk

Product and price

1. What is the exact model and configuration? 2. What is included in the total price, including tax, accessories and delivery? 3. Is stock available now and what delivery date can you commit to?

Your property

4. What access and site preparation are required? 5. What are the electrical, ventilation, drainage and full-weight requirements? 6. Who performs installation and what work is excluded?

Life after delivery

7. What is the maintenance schedule and typical consumables list? 8. Who handles repairs locally and what warranty exclusions apply? 9. What return or cancellation terms apply? 10. Can you put all of these answers in the final written quote?

Save the answers

Keep the quote, current manual and relevant terms together. Compare a second supplier against the same questions. A lower starting price can mean a materially different installation scope.

Sources & scope

Prepared from published supplier information. No hands-on testing or whole-market ranking is claimed. The source links below are ordinary reference links, not commission-earning links.

About this guide

Published by Recovery Bench. Read our research and editorial standards or see how supplier links work.